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Customer Relations Coordinator

Join Tarbiyah Academy as a Customer Relations Coordinator and help create a welcoming experience for students, families, and visitors. This role supports daily administrative operations, student registrations, and front-office services while contributing to a positive Islamic learning environment.

Reports To

School Principal

What we offer

A welcoming, faith-based work environment. Opportunity to serve and support the local Muslim community. Collaborative and supportive team culture. Meaningful work that positively impacts students and families. Flexible scheduling options across weekdays, evenings, and weekends.

Responsibilities

  • Welcome and assist students, parents, and visitors.
  • Respond to inquiries in person, by phone, and through other communication channels.
  • Process student registrations and maintain accurate records.
  • Coordinate with administrators, faculty, and families.
  • Maintain a safe, organized, and professional reception area.
  • Direct visitors and provide information about departments and services.
  • Document and communicate ongoing administrative needs and updates.
  • Process payments and assist with cash handling.
  • Support daily administrative and office operations.
  • Contribute positively to team projects and other assigned responsibilities

Requirements

  • Must be of the Islamic faith with an Islamic educational or community background.
  • Previous experience as an Administrative Assistant, Receptionist, Front Office Representative, or similar role.
  • Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
  • Experience using standard office equipment.
  • Professional appearance and strong Islamic character.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management abilities.
  • Ability to multitask and prioritize effectively.
  • Customer service-oriented mindset.
  • Ability to work independently and collaboratively.
  • Experience handling payments and cash transactions.
  • Experience working with children.
  • Experience in a school or office environment is considered an asset.
  • High school diploma required; Office Administration certification is an asset.

Schedule

Available Shifts

Monday to Friday
7:30 AM - 3:45 PM
Monday to Thursday
3:00 PM - 8:00 PM
Saturday and Sunday
9:00 AM - 3:00 PM

Apply for this Position

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